b6789 Privacy Policy

b6789 operates the online gaming and sports betting platform accessible at https://b6789.io (the "Platform"). b6789 is the data controller responsible for the personal data collected through the Platform. Throughout this Policy, references to "b6789", "we", "us", or "our" refer to the operator of the b6789 Platform. References to "you" or "your" refer to any individual who registers an account, visits the Platform, or otherwise provides personal data to b6789.

b6789 serves players located in Bangladesh and operates with a strong commitment to data protection. For all privacy-related enquiries, you may contact us at [email protected].

b6789 collects the following categories of personal data:

2.1 Identity and Contact Information

• Full legal name
• Date of birth
• Gender
• Email address
• Mobile phone number
• Residential address (city, district, division within Bangladesh)
• National ID (NID) number or passport number (for KYC verification)

2.2 Financial Information

• Mobile wallet account details (bKash, Nagad, Rocket, Upay registered number)
• Bank account details (where bank transfer is used)
• Card type and last four digits (where Visa or Mastercard is used)
• Transaction history including deposit amounts, withdrawal amounts, and timestamps

2.3 Gaming Activity Information

• Games played, wagers placed, and outcomes
• Sports betting markets accessed and bets placed
• Bonus offers claimed and wagering progress
• Session duration and activity timestamps
• Responsible gaming tool settings (deposit limits, cool-off periods, self-exclusion status)

2.4 Technical and Device Information

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Pages visited, links clicked, and navigation patterns within the Platform
• Connection type and network provider

2.5 Communications Data

• Records of customer support interactions via live chat, WhatsApp, or email
• Complaint and dispute correspondence
• Responses to surveys or promotional communications where you have opted in

2.6 Verification Documents

• Copies of government-issued identity documents (NID, passport, driving licence) submitted during KYC
• Payment method verification screenshots (e.g., bKash or Nagad account confirmation)
• Selfies or photographs submitted as part of liveness checks where required

b6789 collects personal data through the following methods:

• Account Registration: You provide identity and contact information when you create a b6789 account.
• KYC Verification: You submit identity documents and payment verification materials when completing the KYC process.
• Deposits and Withdrawals: Financial data is collected when you initiate transactions through the cashier section of the Platform.
• Gameplay: Gaming activity data is generated automatically as you use the Platform's games and betting markets.
• Customer Support: Communications data is collected when you contact our support team through any available channel.
• Cookies and Tracking: Technical and device data is collected automatically via cookies, web beacons, and similar technologies as described in Section 7.
• Third-Party Sources: b6789 may receive data from identity verification partners, payment processors, and fraud prevention services in connection with your account. This data is used only for the purposes described in this Policy.

b6789 uses your personal data for the following purposes:

Purpose	Data Categories Used
Creating and managing your b6789 account	Identity, contact, technical
Verifying your age and identity (KYC)	Identity, verification documents
Processing deposits and withdrawals	Financial, identity
Providing access to games and betting markets	Gaming activity, technical
Delivering customer support	Identity, contact, communications, gaming activity
Preventing fraud, money laundering, and abuse	Identity, financial, technical, gaming activity
Administering bonuses and promotions	Identity, gaming activity, financial
Providing responsible gaming tools	Gaming activity, identity, contact
Sending service communications (account alerts, security notices)	Identity, contact
Sending marketing communications (with your consent)	Identity, contact, gaming activity
Improving Platform performance and user experience	Technical, gaming activity
Complying with legal and regulatory obligations	All categories as required

b6789 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to at registration — including account management, payment processing, and KYC verification.
• Legal Obligation: Processing required to comply with applicable anti-money-laundering, fraud prevention, and data retention obligations.
• Legitimate Interests: Processing carried out in the legitimate interests of b6789 and its players — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw your consent at any time by contacting [email protected] or using the opt-out mechanism in any marketing message.

6.1 We Do Not Sell Your Data. b6789 does not sell, rent, or trade your personal data to any third party for marketing purposes.

6.2 Service Providers. b6789 shares personal data with trusted third-party service providers who assist us in operating the Platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) — to process your financial transactions.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other licensed providers — who receive session tokens and game result data necessary to operate the games you play.
• Identity verification partners: Third-party KYC service providers who assist in verifying the authenticity of identity documents you submit.
• Customer support platforms: Live chat and messaging platforms used to deliver 24/7 support to our players.
• Analytics providers: Services that help us understand how the Platform is used so we can improve the player experience. These providers process data in aggregated or pseudonymised form only.

All service providers are required to process your data only as instructed by b6789 and to maintain appropriate security standards.

6.3 Legal and Regulatory Disclosure. b6789 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, or where necessary to prevent, detect, or prosecute fraud, money laundering, or other criminal activity.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of b6789's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to this Policy in advance.

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the b6789 Platform. They help us recognise your device, remember your preferences, maintain your login session, and analyse how the Platform is used.

7.2 Types of Cookies We Use.

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
• Analytics Cookies: Help us understand which pages are most visited, how long players spend on each section, and where navigation errors occur. This data is used in aggregate form to improve the Platform.
• Marketing Cookies: Used (only with your consent) to deliver relevant promotional content about b6789 offers. You may opt out of marketing cookies at any time.

7.3 Managing Cookies. You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using the Platform. Detailed browser-specific instructions for managing cookies are available from your browser provider's help documentation.

8.1 Active Accounts. b6789 retains your personal data for as long as your account remains active and for as long as necessary to provide you with the services you have requested.

8.2 Post-Closure Retention. Following account closure — whether voluntary or by b6789 — b6789 retains your personal data for a minimum period of five (5) years. This retention period is required to comply with anti-money-laundering regulations and to enable the resolution of any disputes, complaints, or legal claims that may arise after closure.

8.3 KYC Documents. Identity and verification documents submitted during KYC are retained for the same minimum five-year post-closure period. After this period, documents are securely destroyed.

8.4 Marketing Data. If you have consented to marketing communications, your contact details are retained for marketing purposes until you withdraw your consent. Upon withdrawal of consent, your details are removed from our marketing lists within 14 days.

8.5 Technical Logs. Server logs and technical data may be retained for up to 24 months for security auditing and fraud prevention purposes, after which they are automatically purged.

9.1 Encryption. All data transmitted between your device and the b6789 Platform is protected using 256-bit SSL (Secure Sockets Layer) encryption. You can verify this protection by looking for the padlock icon in your browser's address bar when visiting https://b6789.io.

9.2 Server Security. Personal data stored by b6789 is held on secured servers protected by firewalls, intrusion detection systems, and access controls. Physical access to server infrastructure is restricted to authorised personnel only.

9.3 Internal Access Controls. Access to personal data within b6789 is restricted on a need-to-know basis. Staff who handle personal data are subject to confidentiality obligations and receive regular training on data protection practices.

9.4 Payment Security. b6789 does not store full payment card numbers. Card transactions are processed directly through PCI DSS-compliant payment processors. Mobile wallet transactions are processed through the official APIs of bKash, Nagad, Rocket, and Upay.

9.5 Data Breach Response. In the event of a personal data breach that poses a risk to your rights, b6789 will notify affected players promptly and take all reasonable steps to mitigate the impact of the breach.

As a b6789 player, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data b6789 holds about you at any time.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to Erasure: You may request that your personal data be deleted, subject to our legal retention obligations as described in Section 8. b6789 cannot delete data that it is legally required to retain.
• Right to Restrict Processing: You may request that b6789 restrict the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved.
• Right to Data Portability: You may request that b6789 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Withdraw Consent: Where processing is based on your consent (primarily for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Object: You may object to processing based on b6789's legitimate interests in certain circumstances. b6789 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, please contact b6789 customer support at [email protected]. b6789 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.

b6789 may request proof of your identity before processing a data rights request, to ensure that personal data is not disclosed to or modified by an unauthorised person.

11.1 Age Restriction. The b6789 Platform is strictly restricted to individuals aged 21 and above. b6789 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or provide any personal data to b6789.

11.2 Discovery of Minor's Data. If b6789 discovers or is notified that personal data has been collected from an individual under the age of 21, that data will be immediately deleted, the associated account will be suspended, and any funds held in the account will be dealt with in accordance with our Terms & Conditions. If you believe a minor has registered an account on b6789, please contact us immediately at [email protected].

12.1 Opt-In Basis. b6789 sends promotional communications — including offers on cricket betting markets, slot game bonuses, seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh, and general platform updates — only to players who have given explicit consent to receive such communications.

12.2 Channels. Marketing communications may be sent by email, SMS, WhatsApp, or in-platform notification, depending on the contact preferences you have set in your account.

12.3 Opting Out. You may withdraw your consent to marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email;
• Replying "STOP" to any promotional SMS;
• Updating your communication preferences in your b6789 account settings; or
• Contacting b6789 customer support at [email protected].

Withdrawal of marketing consent does not affect the delivery of essential service communications such as account security alerts, deposit confirmations, or withdrawal notifications, which are sent regardless of marketing preferences.

The b6789 Platform may contain references to third-party game providers and payment services. b6789 is not responsible for the privacy practices of these third parties. Where you interact directly with a third-party service (for example, by accessing your bKash or Nagad application to complete a deposit), that interaction is governed by the third party's own privacy policy. b6789 encourages you to review the privacy policies of any third-party service you use in connection with the Platform.

14.1 Right to Update. b6789 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. The "Last Updated" date at the top of this document will be revised whenever a change is made.

14.2 Notification of Material Changes. Where a change to this Policy is material — meaning it significantly affects your rights or the way we use your data — b6789 will notify you by email to the address registered on your account and by a prominent notice on the Platform, no less than seven (7) days before the change takes effect.

14.3 Continued Use. Your continued use of the b6789 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with the updated Policy, you must cease using the Platform and contact support to close your account.

The current version of this Policy is always accessible at /privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way b6789 handles your personal data, please contact our support team through the following channels. Email addresses are provided as plain text and are not clickable links:

• Email: [email protected]
• WhatsApp: +880 1700 000000
• Live Chat: Available 24/7 on the b6789 Platform — all days including public holidays in Bangladesh
• Support Hours: 24 hours per day, 7 days per week, Bangladesh Standard Time (BST, UTC+6)

For data erasure requests, data access requests, or consent withdrawal, please email [email protected] with the subject line "Data Rights Request" and include your registered account email address and full name so we can locate your records and verify your identity before processing your request.

For full details of your account rights and our gaming rules, please refer to our Terms & Conditions. For guidance on responsible gaming tools, visit our Responsible Gaming page.