Player Protection First

Responsible Gaming at b6789

At b6789, we believe that gaming should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. We provide every player in Bangladesh with a full suite of responsible gaming tools, clear guidance on recognising problem gambling, and a dedicated support team available around the clock to help when things feel out of balance.

Self-Exclusion Available Deposit Limits Time-Out Tools 24/7 Support 21+ Only
Strictly 21+ — Age Verification is Mandatory

The b6789 platform is available exclusively to players who are 21 years of age or older. Before any withdrawal is processed, every b6789 account must complete identity and age verification (KYC). Players found to be under 21 will have their accounts immediately suspended, all funds frozen, and the matter referred for further review in accordance with our Terms & Conditions. If you are under 21, please do not attempt to register or play on b6789. We take underage gambling prevention extremely seriously and use automated checks alongside manual document review to enforce this rule.

Tools Built for You

Our Responsible Gaming Features

b6789 has built a comprehensive set of player-protection tools directly into the platform. Every registered player in Bangladesh can access these features at any time through their account settings or by contacting our support team.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your b6789 account. Once your limit is reached, no further deposits can be made until the period resets. Limits take effect immediately when reduced, and any request to increase a limit requires a mandatory 72-hour cooling-off period before the increase is applied.

Session Time Limits

Decide in advance how long you want to spend on b6789 per session. When your chosen session time is up, you will receive a clear on-screen notification and the option to continue or log out. This feature helps players in Dhaka, Chittagong, and across Bangladesh stay aware of how much time they are spending on the platform.

Cool-Off / Time-Out Period

If you feel you need a short break from gaming, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended — you cannot log in, place bets, or make deposits. Your account and balance are preserved and fully accessible once the period ends.

Self-Exclusion

For players who need a longer break, b6789 offers self-exclusion for periods of 6 months, 1 year, 2 years, or permanent exclusion. Once self-exclusion is activated, your account is locked and cannot be reopened during the exclusion period — even if you request it. Self-exclusion is the strongest protection tool available and is recommended for players who feel they are losing control of their gambling.

Loss Limits

Set a maximum loss threshold over a daily, weekly, or monthly period. Once you have reached your loss limit, b6789 will prevent further wagering until the period resets. Like deposit limits, any request to increase a loss limit is subject to a 72-hour waiting period to give you time to reconsider.

Reality Checks

Enable regular on-screen reminders that display how long you have been playing, how much you have wagered, and your net result for the session. Reality checks can be set to appear every 15, 30, or 60 minutes. They are designed to keep you informed and in control — because awareness is the first step toward playing responsibly.

Step-by-Step

How to Activate Protection Tools

Accessing and activating your responsible gaming tools on b6789 is straightforward. Follow the steps below or contact our 24/7 support team if you need assistance.

1
Log In to Your b6789 Account

Visit the b6789 Login page and sign in using your registered username and password. Make sure you are accessing the platform from a secure, private device.

2
Navigate to Account Settings

Once logged in, go to your Account Settings or My Profile section. Look for the "Responsible Gaming" or "Player Protection" tab within the settings menu.

3
Choose Your Protection Tool

Select from deposit limits, session limits, loss limits, cool-off periods, self-exclusion, or reality checks. Each tool has a clear description and configuration options on the page.

4
Confirm Your Settings

Enter your chosen limit values or exclusion duration and confirm. Protective measures (limit reductions, time-outs, self-exclusion) take effect immediately. Limit increases are held for 72 hours before being applied.

5
Contact Support at Any Time

If you encounter any difficulty activating a tool, or if you need to request self-exclusion urgently, contact the b6789 support team immediately via live chat or email at [email protected]. Our team is available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.

Warning Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in oneself. The following warning signs may indicate that gambling is becoming harmful. If you recognise several of these in your own behaviour, we strongly encourage you to use our self-exclusion tool and seek professional support.

  • Spending more money on gambling than you can afford to lose, or exceeding your own pre-set budget regularly.
  • Chasing losses — placing additional bets to try to recover money you have already lost.
  • Feeling irritable, anxious, or restless when you are unable to gamble or when you try to cut down.
  • Neglecting work, studies, family responsibilities, or relationships due to time spent gambling.
  • Borrowing money, selling belongings, or taking loans to fund gambling activity.
  • Concealing your gambling habits from family members or lying about how much time or money you spend.
  • Using gambling as a way to escape from stress, depression, anxiety, or personal problems.
  • Continuing to gamble despite repeated attempts to stop or reduce, or despite awareness that it is causing harm.

Our Commitment in Numbers

b6789 Player Protection at a Glance

21+ Minimum Age — No Exceptions
24/7 Support Available Every Day
6 Distinct Protection Tools
0h Delay on Protective Measures

Practical Guidance

Tips for Playing Responsibly

Whether you are a casual player enjoying cricket betting on the BPL or a regular slots enthusiast, these practical tips will help you keep gaming fun and within healthy boundaries.

Decide on a fixed amount you are comfortable losing before you start any gaming session. Treat this amount as your entertainment budget — the same way you would budget for a cinema ticket or a meal out. Once your budget is spent, stop playing. Never chase losses by dipping into money set aside for essential expenses such as rent, food, school fees, or family obligations.

It is easy to lose track of time when you are engaged in live cricket betting or an exciting slots session. Before you log in, decide how long you will play — for example, one hour — and stick to it. Use b6789's built-in session time limit feature or set an alarm on your phone. Taking regular breaks of at least 10 minutes every hour is also good practice.

All casino games and sports betting markets at b6789 are built around probability. No strategy, system, or pattern can guarantee a profit over time. Treat gaming as entertainment — a fun activity that costs money, just like any other leisure pursuit. Never rely on gambling as a source of income, a way to pay bills, or a financial plan. If you find yourself thinking of gambling in those terms, it is time to step back.

Chasing losses is one of the most common and most damaging patterns in problem gambling. If you have reached your budget for the day, log out and accept the result. No bet placed in frustration or desperation is ever a sound decision. The odds on every game and betting market remain the same regardless of what happened in previous rounds — each outcome is independent.

If you feel that gambling is becoming a problem — or if a family member or friend has raised concerns — talking openly is one of the most powerful steps you can take. Reach out to a trusted person in your life: a family member, a close friend, or a community leader. Acknowledging a problem is not a sign of weakness; it is a sign of strength and self-awareness. b6789 support staff are also available 24/7 to listen and point you toward further resources.

Never share your b6789 login credentials with anyone — including family members. Each account is for one individual player only. Sharing an account bypasses age verification and responsible gaming controls that are set up for a specific person. If you have minors in your household, ensure your device is password-protected and that your b6789 account is always logged out when not in use.

We Are Here to Help

Get Support Right Now

If you feel that gambling is negatively affecting your life, your finances, or your relationships, please reach out immediately. Our responsible gaming support team is available at all times — including Eid, Pohela Boishakh, Victory Day, and all other public holidays in Bangladesh.

b6789 Support Team

Our trained support agents are available 24/7 via live chat on the platform, email, and WhatsApp. For urgent self-exclusion requests, live chat is the fastest channel.

[email protected]
+880 1700 000000
Live Chat — available 24/7 on b6789
Bangladesh Standard Time (BST, UTC+6)
What to Expect When You Reach Out

When you contact our responsible gaming team, here is what happens:

A trained agent will respond promptly and without judgement.
We will discuss which protection tool best fits your situation.
Self-exclusion or account restriction is applied immediately upon request.
Your privacy is fully respected — all conversations are confidential.

Play Responsibly — Enjoy b6789 Safely

Gaming is entertainment. Explore our cricket betting markets, casino games, and slots — and use our protection tools any time you need them.

Login to b6789 Cricket Betting Read the FAQ
21+ Only — Play Responsibly